Conducts emergency drops (e-drops) on machines, as appropriate and within a timely manner and monitors e-drop software tools to anticipate games that are nearing drop need.ģ. Maintains service presence in assigned section(s) to meet established service standards. Follows Technician rotation and completes assigned duties in an orderly & timely manner. Maintains assigned work area (assigned sections) by actively roaming, listening and responding to radio requests, maintaining area clean of waste, organizing chairs and inspecting machines for errors whether slots are vacant or being played.Ģ. Assists in the identification and reporting of incidents such as loitering, panhandling and any unlawful activity.

Answers guests questions regarding different games offered and instructs them on proper play of games. Provides quality service and responds to calls in a timely and respectful manner to all guests, while maintaining professionalism at all times. The Slot Technician also champions the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribes vision, mission and values.ġ. The candidate selected for this role is also responsible for training new and current team members as designated. The Slot Technician may also be assigned to a specialized team such as Preventative Maintenance and Projects, as needed. The Slot Technician is responsible for troubleshooting machines and performing general maintenance tasks and repairs, including electronic and mechanical component repair, in addition to responding to floor calls while on shift.

Under the direction of the Slot Technical Supervisor, the Slot Technician is responsible for providing quality service to guests in the slot area, responding to technical service calls, and helping to keep the gaming floor clean and organized.

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